Transform customer experiences with our Voice APIs that provide Automatic Speech Recognition, Text to Speech and Voice Authentication services.
Automate customer interactions
Decrease person-to-person service demands
Capture analytics
Compile valuable data on your customers
Build delightful experiences
Enjoy significant reductions in call centre wait times
Tailor interactions to customer needs and context
Adopt a multilingual call centre that’s available 24/7
Excite and help your customers
Allow them to easily make payments, review balances and check on offers and product activations
Use voice as an interface to your customers
Voice Recognition
Conversational and context-specific
Speech Synthesis
Transform digital text into natural-sounding speech
Voice Authentication
Protect sensitive transactions through biometrics
Sentiment Analysis
Better understand your customers and monitor brand reputation
Bespoke NLP Solutions
Specially built for African languages and your sector
A variety of integration options for your enterprise systems
API
Communicate with our platform using HTTP/HTTPS
MRCP
Facilitates integration with enterprise IVR systems
SIP APPLICATIONS
Customize interactions in telephony and messaging solutions
Flexible deployment options to meet your enterprise needs
Cloud
Securely access our solutions from our cloud platform
On-Premise
Easily connect to applications hosted in house